Contact Us

If you have any issues or questions about your order - reach out to us!

We can be found on TikTok Live between 6AM-8AM & 8PM-10PM (Pacific Times). 

You can also send us an email at darby@getwickedfox.com. Please be sure to include your order number with any emails. 

Wicked Fox is a one person shop so please be patient as I try to get back to you as soon as possible. I don't always check messages on social media platforms due to spam so jumping on the Live or emailing is the fastest way to reach me. 

Shipping Info

If you are wondering about where your order is, be sure to keep an eye in your junk mail, promotions, or spam folders for a tracking number. If you purchased your items with just a cell phone number - check your text messages for alerts on shipping including when it is delivered. 

Be sure to check your mailboxes and that you are actively receiving mail from the Postal Service. About 95% of all our shipping issues are either customers inputting the wrong address when purchasing or not checking your mailboxes so the post office has your package. 

Orders are fulfilled as quickly as possible. Sometimes there may be a slight delay due to supply chain issues. Those usually clear up pretty quickly.