If you have any issues or questions about your order - reach out to us! We are in the office between the hours of 9AM-2PM (Pacific Time) Monday-Friday. Please remember we are a single person business and will get back to you as soon as we can.
Make sure to include an Order Number if you have questions about your order.
If you are wondering about where your order is, be sure to keep an eye in your junk mail, promotions, or spam folders for a tracking number. If you purchased your items with just a cell phone number - check your text messages for alerts on shipping including when it is delivered. You are responsible for your packages including when ordering placing the correct address. You are responsible if you put the wrong address down.
It would also be wise to check your mail box regularly as the post office does return packages when your mailbox is overflowing. This seems to be a major issue for some. 😔